Our Services

How can we help you get more done with less stress?
 

Julia Wester worked with our company to help streamline our home listing process. Julia helped us understand our bottlenecks and create a lasting system that is renowned in the real estate community. As a result of Julia's system, we were able to close an additional 30% in listings in the first year. All of this during a record low inventory in Seattle. We now market Julia's system as the Diva Difference. Thank you for your hard work!

Chavi Hohm, Team Diva Real Estate

Discovery, Training, Coaching... We tailor an experience to meet your unique needs

It all begins with a free discovery call of up to one hour to determine the tenor of your needs and if we are in a position to help. From there we determine if a longer discovery engagement is needed or if we can move immediately to training and coaching. From there we provide a proposal, incorporate your feedback, then hopefully sign and get started as soon as our schedules allow.

At Lagom Solutions, our goal isn't to bill you for as many days or weeks possible, but to set you up for long-term success by making sure you are building skills in your organization to pick up where we leave off. We can set up agreements that consist of only one-time visits or recurring visits over a number of months.

We do not focus on providing staff augmentation, rather we focus on augmenting the skills of your existing staff to help you get more done with less stress, with the people you already have. We think that adding more staff is best done to a well-functioning system. Contact us to talk about your specific needs.

Common types of engagements

Houston, we have a problem: Assessment, Training, & Coaching

Assessment can take anywhere from a few days to a couple of weeks depending on size of the group and depth of needs. The process generally includes:

  • Agendashift survey assessment and discovery process
  • One-on-One and/or small group interviews
  • Observation / attend team meetings
  • Creation and delivery of summary write-up analyzing findings and suggested course of action for training and coaching.
  • Training is offered to help people understand key concepts and techniques based on what is uncovered in discovery. Depending on concepts to be covered and speed of learning desired, training sessions can be anywhere from 1 hour to 2 days in length.

    Coaching is offered to support the execution of the any needed changes identified during discovery and/or training. Though the consultant may sometimes execute certain changes like the setup of visual systems, identification and implementation of metrics, etc., the ideal is usually to support the clients in executing the changes themselves so they can sustain improvements on their own.

    Contact us to schedule a call

    I know what I want: Training and/or Coaching

    Following the complimentary discovery call, Training is planned and scheduled to help people understand key concepts and techniques based on needs uncovered in said discovery. Depending on concepts to be covered and speed of learning desired, training sessions can be anywhere from 1 hour to 2 days in length.

    Coaching, if desired, is offered to support the execution of the any needed changes identified during discovery and/or training. Though the consultant may sometimes execute certain changes like the setup of visual systems, identification and implementation of metrics, etc., the ideal is usually to support the clients in executing the changes themselves so they can sustain improvements on their own.

    Contact us to schedule a call

    Just need a checkup: Kanban Board Review

    This is for teams or organizations with existing Kanban boards that are currently in use. These board reviews start with you walking a Kanban coach through your board and how it works in your context. You'll then have a conversation and the coach will ask probing questions. The discussion that ensues will provide you feedback on what the coach believes should help you meet your goals and defeat your current pain points as well as what you might want to change. These sessions start at 1 hour and can go longer, depending on your wants and needs. Board reviews can be held virtually or on site. If travel is required, Board reviews must be combined with a larger package, minimum of 2 days on-site.

    Contact us to schedule a call

    Continuing Education: Topical Coaching

    If there is a particular area you are struggling in, we can help coach you to success. Coaching is targeted to certain topics and can be time-limited or ongoing. Regardless of time-length, our goal is always to make you feel as capable as possible as quickly as you want to go. Common topics for coaching include:

    • visualizing work and the work processes
    • making policies explicit
    • establishing enabling constraints like work-in-process limits
    • moving from a push system to a pull system
    • visualizing impediments / managing flow
    • fully functional feedback loops
    • building a habit of continuous improvement
    • learning how to experiment
    • identifying which metrics to use
    • safely using metrics
    • managing by intent
    • safely distributing decision-making
    • forecasting delivery dates
    • moving from working as individuals to working as a team
    • effective meeting facilitation
    • effective retrospectives and other team meetings
    • effective 1:1s

    Coaching can be purchased by the day, with a minimum of 2 days when travel is required. In Seattle, coaching can be purchased in half-day increments. In-person coaching is preferred, but coaching can be done virtually if necessary.

    Contact us to schedule a call